Contact
Write to us
Three addresses, read by the people who actually build the thing. If your bird is unwell, though — an avian vet first, every time.
Pick the address that fits
Corrections to the safety content are the most useful mail of all — any address reaches the right person.
Say hello
hello@lunarkiri.comGeneral questions, ideas, photos of your bird — all welcome.
Get help with a problem
support@lunarkiri.comSomething broken, something confusing, an account that will not sync.
Ideas and feedback
feedback@lunarkiri.comWhat is missing, what is awkward, what you wish it did.
The company
LunarKiri is operated by VANA Digital SRL. Registration details are in the Impressum; how your data is handled is in the privacy policy.
Probably faster
Three things people write in about
How long does a reply take?
Days rather than minutes. The same small, independent team writes the code and the care content, with no support desk in between and no autoresponder pretending to be one — which is the good half and the slow half of one arrangement.
Can you tell me what is wrong with my bird?
No. You would get the answer the rest of this site gives, only later: call an avian vet. The emergency card is the fastest thing we have and it is already on your screen. Why we draw the line there.
I found something wrong on the site.
That is the mail we most want, and it goes to the top of the pile. Tell us which page and what it says. Corrections to the safety content are read first and fixed first.
Nights are long when you do not know what a noise means
Most of what reaches our inbox is already written down, with its source, in the reference — and the reference is awake when we are not.
If the bird itself seems unwell, neither of us is the right answer. An avian vet is.
Open the emergency cardOr write here
Send a message
If your bird seems unwell, call an avian vet first — write to us after.